Terms of Use

These terms apply to the website operated by Bluecrest Water Damage Restoration Madison.

Introduction

These terms and conditions shall govern your use of our website. By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

By submitting information or material to our website, you expressly agree to these terms and conditions.

You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

Copyright notice

Copyright. All rights reserved. We own and control all the copyright and other intellectual property rights in our website and the material on our website; and all the copyright and other intellectual property rights in our website and the material on our website are reserved.

Permission to use website

You may:

• View pages from our website in a web browser;
• Download pages from our website for caching in a web browser;
• Print pages from our website for your own personal and non-commercial use, providing that such printing is not systematic or excessive;
• Use our website services by means of a web browser.

Except as expressly permitted above or by the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

You may only use our website for your own personal or business purposes. Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

Unless you own or control the relevant rights in the material, you must not: republish material from our website (including republication on another website); sell, rent, or sub-license material from our website; show any material from our website in public; exploit material from our website for a commercial purpose; or redistribute material from our website. Notwithstanding the foregoing, you may republish our website content in electronic form, such as social media, to any person(s).

We reserve the right to suspend or restrict access to our website, to areas of our website, and/or functionality of our website. You may not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

Misuse of website

You must not:

• Use our website in any way or take action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity, or security of the website;
• Use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
• Hack or otherwise tamper with our website;
• Probe, scan or test the vulnerability of our website without our permission;
• Circumvent any authentication or security systems or processes on or relating to our website;
• Use our website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of or is linked to spyware, computer viruses, trojans, worms, keystroke loggers, rootkits, or other malicious computer software;
• Impose any unreasonably large load on our website resources;
• Conduct any systematic or automated data collection activities;
• Access or otherwise interact with our website using any robot, spider, or other automated means except for the purpose of search engine indexing;
• Violate the directives set out in the robots.txt file for our website;
• Use data collected from our website for any direct marketing activity;
• Do anything that interferes with the normal use of the website.

You must not use data collected from our website to contact individuals, companies, or other persons or entities. You must ensure that all the information you supply to us through our website is true, accurate, current, complete, and non-misleading.

Phone and Email Inquiries

Our website includes an inquiry form you can use to request information about or quotations in respect of the services offered on this site. You acknowledge that sometimes we work with partner companies to fulfill some or all of the services offered on the site.

You acknowledge by using our site that we are not responsible for the enforcement of any obligations arising out of an agreement or contract between you and any third party, and we will have no obligation to mediate between the parties to any such contract.

Call Recording

You agree and acknowledge that we may monitor and/or record any phone calls you make using the phone numbers listed on the Websites. We make no guarantees of the quality of the service professionals who may contact you. Our partners have their own requirements and may prescreen service professionals as they deem appropriate. Although most service professionals are completely legitimate, licensed, and certified in their trade, there is a chance that certain professionals could slip through the cracks, not have proper business licenses and filings, criminal background record searches, sex offender searches, identity verification such as social security numbers, legal searches for civil judgments, etc. Many of our partners pre-screen for some or all of these things but that screening is typically done at the beginning of verifying the service professional and doesn't take into account anything that may have occurred negatively for that service professional after the initial screening procedures. Furthermore, for service professionals using corporate accounts such as employees, franchisees, dealers, and independent contractors, those screening methods can be different or non-existent, meaning no screening at all.

Automated and AI-Assisted Communications

In these Terms, "service partners" means the local service professionals and contractors we work with to fulfill or quote the services described on this website, including any professional we connect you with or refer your inquiry to.

If you submit the inquiry form on this website and check the consent box, you provide express written consent for us and our service partners to contact you at the telephone number you provided using automated technology. This includes automatic telephone dialing systems, artificial or prerecorded voice messages, AI-generated or AI-assisted voice calls, and text messages, regarding the services you inquired about.

These calls may be placed and these messages may be sent to you even if your number appears on a state or federal Do Not Call registry, because you have given prior express written consent by submitting the form.

You are not required to give this consent in order to purchase any goods or services from us. Consent is not a condition of purchase. If you prefer not to receive automated calls, you may contact us directly at the phone number listed on this website.

Calls placed under this consent may be monitored or recorded as described under Call Recording above. Message frequency varies. Message and data rates may apply.

You may revoke this consent at any time and by any reasonable means. Reply STOP to any text message to opt out of further text messages, or HELP for assistance. You may also revoke consent by telling us so during any call, or by contacting us at the phone number or email address listed on this website. Revocation applies to future automated communications and does not affect calls or messages already in progress.

Governing law

This Agreement shall be governed by and construed in accordance with the laws in the State of Tennessee.

Severability

In the event any provision or part of this Agreement is found to be invalid or unenforceable, only that particular provision or part so found, and not the entire agreement, shall be considered invalid.